Front Office Receptionist

Skills Required

MS Word

Computer Knowledge

Customer Handling

Email Writing

Handling Calls

Internet Surfing

MS Excel

Job Description

• Maintain front office reception area.
• Welcome incoming customers.
• Answer phone calls and Emails.

• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned (travel arrangements, schedules etc.)