Waiter Server

Roles &

Key Responsibilities

• (Front of the House)
• •
• Menu Knowledge: Be knowledgeable about the menu, including specials and beverage offerings,
• and be able to answer guest questions.
• •
• Greeting and Seating Guests: Welcome and greet guests as they enter, present the menu, and show
• the special boards
• • Taking Orders: Assist diners in selecting menu items, take food and drink orders, and explain to
• them the uniqueness of sourdough and its

Benefits

• .
• •
• •
• •
• Upselling: Suggest additional menu items or specials to enhance the guest's dining

Experience

• and
• increase sales. Cleanliness and Hygiene: Adhere to health and safety guidelines for food handling
• and service, maintaining a clean and tidy appearance.
• Serving Food and Drinks: Deliver ordered items to the tables, ensuring accuracy and prompt service.
• Customer Service: Provide attentive and friendly service, check in with diners to ensure satisfaction,
• and address any concerns or special requests.
• • Table Maintenance: Clear empty plates and glasses, reset tables for the next guests, and ensure a
• clean and organized dining area.
• • Billing and Payments: Present the check, process payments accurately, and return change or
• receipts to guests.
• • Feedback: Ensure customer feedback is taken after the meal and seek honest sources to find the
• •
• •
• loopholes in any business and also helps to improve restaurant service and food to grow as a whole.
• Team Collaboration: Work as part of a team, coordinating with kitchen staff and other servers to
• ensure smooth service.
• Handling Cash and Tips: Safely manage cash and handle tips in accordance with restaurant policies.
• Assisting Senior Servers: Support more experienced servers and take on additional tasks as needed.
• The above

Roles & Responsibilities

are subject to change as per the needs of the company.