Entry Service Desk Specialist

V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.

Minimum Qualifications: • 0-3 years of experience • Good interpersonal and customer relations skills • Proficiency in written and verbal communications • Good organizational skills • Use of problem solving techniques and systems analysis • Experience with IT Service Management tools • Requires practical knowledge of IT related hardware, Microsoft Office and Microsoft Windows operating systems • Experience supporting wireless and wired networks and there inter-operation with computer systems • Availability to work on-call at least one weekend per month Preferred Qualifications: • Associates degree in Computer Science.