JD - TELECALLER

A telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone.

Telecaller Duties And Responsibilities:

• Contacting current and potential clients to inform them regarding the product and service.
• Answering all queries and questions regarding the company and product.
• Understanding customers’ requirements by asking questions and closing the deal.
• Keeping the customer database maintained and updated.
• Keeping a record of all the sales calls and notes of useful information.

Telecaller Skills:

• Excellent Communication abilities
• Excellent Interpersonal, research, and record-keeping skills
• The capacity to switch up speaking approach
• The capacity to adjust to challenging circumstances
• Ability to listen and solve problems
• Ability to cope with rejection while remaining calm
• Outstanding capacity to manage conflicts and address grievances during negotiation