
Technical Specialist Job in Noida It Support Or Technical Support
Hcl
Salary Not Disclosed

Applied

	Education		English Level		Experience
	Graduate		Speaks Good English		3-5 Year


	Job Description
	Job description: JD Attached To provide support for on call escalations and doing root cause analysis of given issue To independently resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards, regulatory requirements and company policies Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

	Address
	Noida, Noida

More info about this Technical Specialist Job:

1. How much salary can I expect for this role?

Ans. Hcl will provide a salary in the range of 0 INR to 0 INR. The exact salary will be decided based on your skills, experience and interview performance.

2. What are the educational requirements for this job?

Ans. Hcl expects the desired candidate to have the following educational requirement: Graduate .

3. Is this a work from home job or a work from office job?

Ans. This is a work from office job. .

4. Is there a gender requirement for this job?

Ans. Both , Male and Female candidates can apply for this job.

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