JD - Sales Manager

Role Summary

Drive business for improving market share, profitability & growth across channels and products for the branch through demand generation, fulfillment and portfolio management with strong focus for growth in affordable segment

Role Expectations

• Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach
• Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank
• Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. Home loans
• Ensuring high levels of engagement for effective pre & post customer service.
• Responsible for login of files and ensuring smooth processing of files using available digital methods
• Complete control of NPA and Collections / overdue cases sourced
• Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile
• Liaison with and manages legal, technical, collection, FI and RCU vendors
• Strong focus on post onboarding services, customer retention and audit management

Key skills

• Understanding of mortgage related products and credit policies
• Regulatory, legal and compliance Knowledge relating to the mortgage industry
• Thorough understanding of market landscape and competitors in the region
• Selling and negotiation skills
• Excellent relationship management skills
• Good articulation and communication skills

Role Specifications

Years of experience:

at least 1 year

Education Qualification:

Graduation

Languages known (if required):

Local

Location

Preferred Industry exposure

Mortgage experience required for branches with less than 75% of employees having experience in mortgage industry. For rest experience into BFSI sales like business loans, insurance, commercial vehicle loans, etc. can be looked at

Team management experience required (Yes/No)

No

Reporting to

Territory Business Manager

Direct Reportees:

NA