Responsibilities
- Lead the analysis and implementation of SAP Commerce functionalities to enhance customer service operations.
- Oversee the integration of SAP Commerce Backoffice functionalities to streamline business processes.
- Provide expertise in SAP Commerce WCMS Functional to improve content management systems.
- Implement SAP Commerce PCM Functional to optimize product content management.
- Manage SAP Commerce B2C Functional to enhance business-to-consumer interactions.
- Utilize SAP Commerce B2B Functional to improve business-to-business transactions.
- Collaborate with cross-functional teams to ensure seamless integration of SAP Commerce functionalities.
- Conduct regular system audits to ensure the integrity and efficiency of SAP Commerce systems.
- Develop and maintain documentation for all SAP Commerce functionalities and processes.
- Provide training and support to end-users on SAP Commerce functionalities.
- Monitor system performance and troubleshoot issues as they arise.
- Stay updated with the latest SAP Commerce trends and technologies to ensure best practices.
- Contribute to the companys overall success by enhancing the efficiency and effectiveness of SAP Commerce systems.
Qualifications
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- Must have experience in SAP Commerce Customer Service Functional.
- Must have experience in SAP Commerce Backoffice Functional.
- Must have experience in SAP Commerce WCMS Functional.
- Must have experience in SAP Commerce PCM Functional.
- Must have experience in SAP Commerce B2C Functional.
- Must have experience in SAP Commerce B2B Functional.
Certifications Required
SAP Certified Application Associate - SAP Commerce Cloud Business User
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
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