Telecalling Manager Job in New Delhi | Lajpat Nagar Telecalling Manager
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Telecalling Manager Job in New Delhi

Konexions Back Office Service Pvt Ltd • Bpo Or Kpo Or Bps Or Telecalling
₹ 12000 - 18000
/ Month
Job Location in New Delhi Lajpat Nagar Part 02 K 24 3RD Floor Near By Vijay Sales , Lajpat Nagar, New Delhi
Number of Job Openings 50 Openings

Job Description & Details

OutbondHindiPunjabiEnglish
Education Icon Education
10th Pass Or Above
Language Icon English Level
Speaks Little English
Experience Icon Experience
0-0 Year
Gender Preference Icon Gender
Both
Working Days Icon Working Days
Monday to Saturday
Office Timing Icon Timings
9:00 AM - 6:30 PM

About this role:

Designation: CCE

Experience: 0 to 2 Years

Process: Collection / Recovery (Banking/NBFC/Telecom)

Location: South Delhi (Lajpat Nagar Part-2)

Job KPI :-

* Manage large amounts of outbound calls in a timely manner

* Follow communication "scripts" when handling different topics

* Identify customers' needs, clarify information, and research every issue

and provide solutions and/or alternatives

* Seize opportunities to upsell products when they arise

* Build sustainable relationships and engage customers by taking the

extra mile

* Keep records of all conversations in our call center database in a

comprehensible way

* Frequently up skill trainings/refreshers for improvement in

performance.

* Meet personal/team qualitative and quantitative targets

* Target based calling with major focus on conversion

Common Questions

How much salary can I expect?
Ans. Konexions Back Office Service Pvt Ltd offers 12000 INR to 18000 INR. Final salary depends on interview performance.
What is the education requirement?
Ans. Minimum qualification required: 10th Pass or Above.
Work from Home or Office?
Ans. This is a Work from Office job.
Who can apply?
Ans. Both Male and Female candidates can apply.