Client Relationship Manager

Andromeda Sales & Distribution Pvt Ltd, we help customers reach their dreams of becoming homeowners every day.

We are searching for a qualified mortgage loan officer to guide customers through our mortgage application process.

The loan officer will meet with clients to understand their goals and recommend plans that best fit their needs. The loan officer will gather and evaluate all necessary financial information, submit applications, and provide updates throughout the process. Our talented employees provide truly rewarding experiences for our customers, and we are committed to providing the same for them.

Objectives of this role

Help qualified borrowers successfully obtain mortgages

Educate customers on mortgage rules and regulations, interest rates, and the application process

Advise customers, ensuring each is paired with a mortgage that best meets their needs

Work as a cohesive team with loan processors and underwriters, collecting all documentation and information they need to process applications

Ensure all deadlines are met, addressing and resolving all application issues in a timely manner

Create positive, lasting relationships with our clients and build a referral network

Responsibilities

Meet with potential customers to evaluate their financial background and homeownership goals

Recommend the mortgage plans that best align with customers’ backgrounds and needs, drawing on research and personal expertise

Collect the financial documents and information needed to complete a mortgage application, performing research and conducting interviews as needed, and ensure that all information is complete and accurate

Resolve any application issues

Keep an open line of communication with applicants throughout the process, providing updates and answering any questions that arise

Inform customers when their applications have been approved or denied.