Tele Caller

Designation: TeleCaller
Company Location: 404 - 405, 4th Floor, SNS Synergy, Near Central Mall, Dumas Road, Piplod, Surat, Gujarat, India - 395007.
Company Name: KoffeeKodes Innovations Pvt. Ltd. Job Type: Full-Time

Job Description:
We are seeking an enthusiastic Telecaller to join our team. The primary responsibility is to make Outbound calls to potential or existing customers to inform them about products, services, or promotions, address queries, and secure appointments or sales.

Responsibilities:
- Make cold calls to potential customers.
- Make outbound calls to prospective clients and explain our products/services.
- Contact existing customers for feedback, promotions, or upselling opportunities.
- Present the company’s products or services clearly and persuasively.
- Understand needs and provide appropriate solutions.
- Handle objections and answer queries effectively.
- Generate and maintain a database of leads through proactive outreach.
- Convert potential leads into customers.
- Record customer information, interactions, and feedback accurately in the system.
- Maintain call logs and share daily/weekly reports with the supervisor.
- Follow up with pending decisions or additional information.
- Maintain a polite and professional tone during follow-ups.
- Share insights and customer feedback for service/product improvements.

Phone number: 9106186838 / 9898820070
Email ID: hr@koffeekodes.com

This job is ideal for individuals with strong communication skills, a proactive attitude, and a passion for customer interaction and sales. Let me know if you want further customization!