KEY RESPONSIBILITIES
Identify and develop new customers in automotive, engineering, OEM, and industrial sectors.
Address customer complaints, delivery issues, and quality concerns in coordination with internal teams.
Prepare and submit techno-commercial quotations as per customer drawings and specifications.
Understand forging processes such as open die, closed die, hammer forging, press forging, heat treatment, and machining.
Maintain sales reports, inquiry logs, order status, and customer records.
Coordinate with accounts department for outstanding follow-ups.
Ensure compliance with company policies, ISO, IATF, and customer requirements.
Participate in industrial exhibitions, trade fairs, and customer meets.
Develop marketing materials and presentations.
Support contract finalization and commercial agreements.