Customer Service Officer

Job Code : EGS0189

Job Profile : Officer – Client Services

No of Vacancy : 10+

Job Location : Mumbai | Pune | Bengalore | India

Salary Range : 3.20 LPA

Qualification : Minimum Qualification: Post Graduation/Graduation(1-2 Years of Experience),

NISM VA certified

Experience : 6 Months – 3 years

Job Description :

● To ensure adherence to Compliance, Regulatory and Internal Service standards in the

● branch

● Handling Customer calls & emails.

● Ensure that the necessary documentation is complete and organized correctly

● Manage and deliver prompt service to the customers of the branch while ensuring

adherence to internal standards & compliance norms.

● Achieve desired customer satisfaction levels.

● Ensure smooth day to day operation of branch including office Administration

● Ensuring Clear Audits

Knowledge & Essential Skills:

● Knowledge of MF industry, products & Financial Markets (Equity / Debt / ETFs)

● Knowledge of processes & regulations in term of Mutual Fund investments

● MS Office

Requirements:

● Excellent Communication and Presentation Skills

● Energetic

● Multitasking

● Good Listening Skills

● Plan the day well

● Service Oriented