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Customer Service

Platinum Logistics

Karve Road Erandawne, Pune

₹ 17,400 - ₹36,500 monthly

Fixed ₹17,400 - ₹36,500

Earning Potential ₹36,500

Work from Home Full Time 0-0 Exp Speaks Little English English

Job highlights

28 applicants

Job Description & Details

Education

12th Pass Or Above

English Level

Speaks Little English

Experience

0-0 Year

Gender

Both

Working Days

Monday to Saturday

Timings

10:30 AM - 5:30 PM

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

How much salary can I expect?

Ans. Platinum Logistics offers 17400 INR to 36500 INR. Final salary depends on interview performance.

What is the education requirement?

Ans. Minimum qualification required: 12th Pass or Above.

Work from Home or Office?

Ans. This is a Work from Home job.

Who can apply?

Ans. Both Male and Female candidates can apply.