Profile - Inbound/ Outbound Calling Process
Location - Noida , Sec. - 16, 58 ,62 , 128
Qualification - 12th / Graduate
Salary - 11,000 - 17,500/ Month + Incentive
Experience - Fresher & Experience both can apply
Job Description :-
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- curating streamlined email and social media communication mediums for offers, updates and much more
Contact for more information - 8182836411 ( HR SHIVANI )