Telecalling Manager

A Telecaller is a person who makes phone calls to customers, clients, or potential customers or clients on behalf of a company or organization. The purpose of the calls can be to gather information, promote a product or service, or make a sale. Telecallers may work in an office or call center setting, or they may work remotely from home. They may also be known as phone agents or customer service representatives. Telecallers typically use a script or set of guidelines to guide their conversations with customers, and they may use a computer or other technology to track their calls and record information.

• Answer customer calls and provides timely and accurate information about our products and service
• Telecallers may be responsible for promoting additional products or services to customers, either during the initial call or by following up with customers after the initial interaction.
• Telecallers should be able to answer customer questions and provide information about products, services, and company policies. They should also be able to assist customers with problems or issues they may be experiencing
• Telecallers may be responsible for answering calls from customers and responding to their inquiries, as well as making calls to potential customers to promote products or services.