Retail Sales Executive

• Urban Ladder is a leading omnichannel furniture company that aims to provide a curated destination for home solutions,
• to help the Urban Indian build well-furnished, beautiful homes. With over 1000 products and 25 categories such as sofas,
• beds, dining tables, storage shelves, etc. Urban Ladder is India's leading online furniture company. We were awarded the
• Best Digital Startup in 2012. Our Retail laurels have begun as well - in March 2018, we were awarded Gold for the best
• storefront design at the prestigious HG VM & RD Awards. Urban Ladder is backed by top tier venture capital firms
• Steadview Capital, SAIF Partners and Kalaari Capital and Sequoia Capital. Mr. Ratan Tata, Chairman Emeritus of Tata Sons
• has also made a personal investment in Urban Ladder.
• Urban Ladder has distinguished itself based on design and impeccable service delivery

Experience

• and the vision is to
• extend this excellence in the Retail space. As a Design Consultant, you are responsible for the continuance of the UL
• Brand

Experience

at the Store. The role would include interacting with Customers, understanding their home decor

Requirements & Details

• and context, consult with them to provide the best suited product from our catalogue. Beyond Sales,
• you will be responsible to ensure all daily operational tasks relating to inventory, store upkeep and maintenance are
• completed diligently. You’re also expected to take up additional

Key Responsibilities

• to affect process improvements to
• boost the success of your Store.
• Primary performance indicators.
• ? Store Revenue
• ? Store Operations
• ? Shrinkage
• ? Customer Satisfaction levels
• Role will include:
• ? Interact with the Customers and assist the process of Sale at the Retail Stores, by providing consultative inputs for
• purchase of products from our catalogue
• ? Liaise with stakeholders in different teams to provide the best suited solution for the customer’s

Requirements & Details

• ? Achieve and work towards exceeding the monthly targets of Revenue and any other metric as communicated
• ? Execute tasks of store processes and daily operations at the store for maintaining the standards of store display
• and ambience
• ? Execute tasks as assigned during inventory and stock movement, by coordinating with the Operations and
• Sourcing teams
• ? Execute Visual Merchandising guidelines for the Store so that it consistently exudes our brand

Experience

• ? Take up initiatives and/or small projects as assigned for process improvements in daily tasks, data management
• Store Operations to boost Store efficiency and profitability
• ? Navigate between ERPs and data templates to manage your revenue and sales related data
• ? Requires working on Saturdays/SundaysDesired Skills and Functional

Experience

? Retail / Selling and Customer Interaction

Experience

• is must
• ? Great command of communication / language (English + one vernacular at least) - ability to hold conversations
• with customers on their dream home, help them pick the right products, understand their sense of aesthetics and
• guide them accordingly
• ? High energy, cheerful person + ability to smile always despite the situation / time
• ? Empathy for people and situations; highly approachable person
• ? Honesty and transparency in communication; shows warmth in interactions
• ? Extremely hard-working and committed to the cause / values / vision of UL
• ? Love for beautiful homes, and all things beautiful; a love for aesthetics
• ? Willingness to learn rapidly + Ability to consistently make things better
• ? Ability to use technology effectively + Ability to use apps / tools to provide design / catalogue consultation
• Values of UL that will be Key to Excelling in this Role
• ? C- Customer Obsession
• ? H- Honesty and Transparency
• ? A- Action Orientation
• ? S- Stepping U
• Urban Ladder is a leading omnichannel furniture company that aims to provide a curated destination for home solutions,
• to help the Urban Indian build well-furnished, beautiful homes. With over 1000 products and 25 categories such as sofas,
• beds, dining tables, storage shelves, etc. Urban Ladder is India's leading online furniture company. We were awarded the
• Best Digital Startup in 2012. Our Retail laurels have begun as well - in March 2018, we were awarded Gold for the best
• storefront design at the prestigious HG VM & RD Awards. Urban Ladder is backed by top tier venture capital firms
• Steadview Capital, SAIF Partners and Kalaari Capital and Sequoia Capital. Mr. Ratan Tata, Chairman Emeritus of Tata Sons
• has also made a personal investment in Urban Ladder.
• Urban Ladder has distinguished itself based on design and impeccable service delivery

Experience

• and the vision is to
• extend this excellence in the Retail space. As a Design Consultant, you are responsible for the continuance of the UL
• Brand

Experience

at the Store. The role would include interacting with Customers, understanding their home decor

Requirements & Details

• and context, consult with them to provide the best suited product from our catalogue. Beyond Sales,
• you will be responsible to ensure all daily operational tasks relating to inventory, store upkeep and maintenance are
• completed diligently. You’re also expected to take up additional

Key Responsibilities

• to affect process improvements to
• boost the success of your Store.
• Primary performance indicators.
• ? Store Revenue
• ? Store Operations
• ? Shrinkage
• ? Customer Satisfaction levels
• Role will include:
• ? Interact with the Customers and assist the process of Sale at the Retail Stores, by providing consultative inputs for
• purchase of products from our catalogue
• ? Liaise with stakeholders in different teams to provide the best suited solution for the customer’s

Requirements & Details

• ? Achieve and work towards exceeding the monthly targets of Revenue and any other metric as communicated
• ? Execute tasks of store processes and daily operations at the store for maintaining the standards of store display
• and ambience
• ? Execute tasks as assigned during inventory and stock movement, by coordinating with the Operations and
• Sourcing teams
• ? Execute Visual Merchandising guidelines for the Store so that it consistently exudes our brand

Experience

• ? Take up initiatives and/or small projects as assigned for process improvements in daily tasks, data management
• Store Operations to boost Store efficiency and profitability
• ? Navigate between ERPs and data templates to manage your revenue and sales related data
• ? Requires working on Saturdays/SundaysDesired Skills and Functional

Experience

? Retail / Selling and Customer Interaction

Experience

• is must
• ? Great command of communication / language (English + one vernacular at least) - ability to hold conversations
• with customers on their dream home, help them pick the right products, understand their sense of aesthetics and
• guide them accordingly
• ? High energy, cheerful person + ability to smile always despite the situation / time
• ? Empathy for people and situations; highly approachable person
• ? Honesty and transparency in communication; shows warmth in interactions
• ? Extremely hard-working and committed to the cause / values / vision of UL
• ? Love for beautiful homes, and all things beautiful; a love for aesthetics
• ? Willingness to learn rapidly + Ability to consistently make things better
• ? Ability to use technology effectively + Ability to use apps / tools to provide design / catalogue consultation
• Values of UL that will be Key to Excelling in this Role
• ? C- Customer Obsession
• ? H- Honesty and Transparency
• ? A- Action Orientation
• ? S- Stepping U