Customer Support Representative

    

Job Description

• Tele callers for Health Care Industry
• Position: Tele caller
• Openings: 6 (1 male, 5 female)
• Shift Timings:
• 6:30 am – 3:00 pm
• 2:30 pm - 11:00 pm
• 10.
• 30 pm – 7:00 am (Male Caller)
• Location:
• Kandivali (Please note the location for the position).
• Immediate Joining:
• Candidates who can join immediately will be preferred.
• Background and Expertise:
• Health care or Hospital background preferred.
• Proficiency in hospital OPD operations, appointment booking, and health check-up package details, and hospital terminology.
• Total work

Experience

• of 2-3 years in a relevant field.
• Skills Required:
• Excellent communication skills.
• Ability to multitask efficiently.
• Proficient in handling customer queries and concerns.
• Maintains a calm and composed demeanour, especially in high-pressure situations.

Education

• Graduation or equivalent.
• This role involves engaging with individuals inquiring about health care services, managing appointments, providing information on health check-up packages, and using healthcare-specific terminology effectively. The male candidate will operate during night shifts.
• The ideal candidates should possess the necessary background knowledge, skills, and

Experience

to effectively communicate and assist individuals in a health care setting.

Candidates meeting the criteria and interested in this role are encouraged to apply immediately.