Job Description: Tele callers for Health Care Industry
Position: Tele caller
Openings: 6 (1 male, 5 female)
Shift Timings:
6:30 am – 3:00 pm
2:30 pm - 11:00 pm
10.30 pm – 7:00 am (Male Caller)
Location:
Kandivali (Please note the location for the position).
Immediate Joining:
Candidates who can join immediately will be preferred.
Background and Expertise:
Health care or Hospital background preferred.
Proficiency in hospital OPD operations, appointment booking, and health check-up package details, and hospital terminology.
Total work experience of 2-3 years in a relevant field.
Skills Required:
Excellent communication skills.
Ability to multitask efficiently.
Proficient in handling customer queries and concerns.
Maintains a calm and composed demeanour, especially in high-pressure situations.
Education:
Graduation or equivalent.
This role involves engaging with individuals inquiring about health care services, managing appointments, providing information on health check-up packages, and using healthcare-specific terminology effectively. The male candidate will operate during night shifts.
The ideal candidates should possess the necessary background knowledge, skills, and experience to effectively communicate and assist individuals in a health care setting.
Candidates meeting the criteria and interested in this role are encouraged to apply immediately.