Customer Support Representative

Job profile: CRM helpdesk.

Job Description
    CRM implants for claim support at client location
    Resolve customer queries on policy coverage and health claim processes
    Facilitate to drive claims app for submission and tracking of claims by employees
    Respond to employee calls and emails as a direct SPOC allocated to specific corporates
    Collect and dispatch claim documents as per corporate requirement
    Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Experience :
1 to 2 years of experience in Health Insurance Industry.

Qualification: Graduation.

Salary: 
₹20,000 CTC.
Location:
Pan india.

Send resume on this number:
 7400171834