Field Collection Executive

Collection Executive – Microfinance

Job Summary

The Collection Executive is responsible for ensuring timely collection of loan repayments from customers, maintaining strong customer relationships, and reducing overdue accounts in the assigned area.

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Key Responsibilities

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• Follow up with customers for timely repayment of microfinance loans.
• Visit customers in the field to collect overdue payments.
• Maintain proper collection records and reports.
• Identify delinquent accounts and take necessary recovery actions.
• Build and maintain good relationships with customers to ensure repayment discipline.
• Coordinate with Branch Manager and credit team regarding collection status.
• Ensure compliance with company policies and regulatory guidelines during collection.
• Submit daily collection reports to the branch.
• <em>Eligibility Criteria:</em>
• Minimum Plus Two / Graduation.

Experience

• in microfinance / banking collections preferred.
• Good communication and negotiation skills.
• Willingness to travel within assigned area for field collections.
• Basic knowledge of loan recovery procedures.