Front Office Receptionist

🔹 Common Front Office Job Roles

• Receptionist – Greets visitors, answers calls, manages appointments

• Front Desk Executive – Handles check-ins, inquiries, and customer support

• Customer Service Executive – Resolves customer issues and provides information

• Office Administrator – Manages office operations along with front desk duties

• Hotel Front Office Associate – Works in hospitality (check-in/check-out, guest services)

🔹 Key Responsibilities

• Welcoming and assisting visitors or clients

• Answering phone calls and emails

• Scheduling appointments and managing calendars

• Maintaining records and basic documentation

• Handling customer complaints professionally

• Coordinating with other departments

🔹 Required Skills

• Good communication skills (spoken and written)

• Professional appearance and behavior

• Basic computer knowledge (MS Office, email)

• Multitasking and time management

• Problem-solving and customer-handling skills

🔹 Qualifications

• Minimum: 10+2 (Higher Secondary)

• Preferred: Graduate (any stream)

• Courses in hospitality, administration, or communication are a plus