Back Office Staff

Main Job Role of Back Office Executive

1️⃣ Data Management

• Enter and update data in computer systems or software

• Maintain records of customers, transactions, and documents

• Prepare reports in Excel / MIS reports

2️⃣ Documentation Work

• Verify customer documents (KYC, ID proof, address proof)

• Maintain files and digital records

• Scan, print, and organize documents

3️⃣ Operational Support

• Support front office or sales team with required information

• Process applications (loan forms, account opening forms, etc.)

• Coordinate with different departments

4️⃣ Email & Communication

• Send official emails to clients or internal teams

• Follow up for pending documents or approvals

5️⃣ Record Keeping

• Maintain daily work reports

• Update database regularly

• Track pending cases or files

📌 Skills Required

• Basic Computer Knowledge

• MS Excel / Word

• Good typing speed

• Basic communication skills

• Attention to detail

📌 Qualification

• Graduate / Undergraduate (sometimes allowed)

• Basic computer course preferred