Quality Assurance Associate

Primary Objectives 

• Perform quick, visual reviews of print book files based on specifications and training
• Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs)
• Compare each task against specifications outlined in SOPs
• Within general workflow guidelines, work autonomously to meet targets and timelines
• Perform tasks using fair judgment in understanding instructions provided by the Subject Matter Experts, managers, or SOPs
• Effectively communicate questions to Quality Assurance Specialists and Quality Assurance Leads
• Record data based on daily work using Excel 

Basic qualifications 

• Functioning knowledge of Microsoft systems including: Word, Excel
• Fluent English language skills (spoken and written)
• Ability to meet deadlines in a fast-paced work environment driven by software systems and processes
• Ability to trouble-shoot and make visual quick decisions based on training
• Ability to work weekends 

Preferred qualifications 

• Knowledge/experience in publishing industry would be preferred
• Experience in quality assurance
• Experience in tracking data
• Aptitude to quickly learn new systems and software
• Ability to multi-task and prioritize, with strong organizational and follow-up skills