Responsibilities
- Support deployment of on-site datacenter physical infrastructure
- Install, replace, and troubleshoot cables and hardware
- Handle data bearing devices (ex. Hard drives, solid state drives, etc.)
- Work within a ticket-based environment
- Move equipment using pallet jacks or other assisted lifting equipment.
- As required, assist the Datacenter Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
- Embody our culture and values.
Qualifications
Required Qualifications:
- High School Diploma, or equivalent.
- Minimum of 18 years of age.
- Basic knowledge of computer hardware and components.
- Must have an interest in supporting IT equipment or related technology.
- Studying towards a relevant technical qualification.
- You need to be an Indian citizen or, have residency and you must be eligible to work in India.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
- Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
- Able to communicate effectively with multiple stakeholders.
- Proficient in written and oral English communication to support regional and global teams.
- Desire to learn, grow, and develop new technical skills.
- Flexibility to work non-standard business hours that may include weekends and/or holidays.