Customer Support Representative

Job profile: Customer support (Project Trainee.)

Job Description

    Resolve customer queries on policy coverage and health claim processes
    Facilitate to drive claims app for submission and tracking of claims by employees
    Respond to employee calls and emails as a direct SPOC allocated to specific corporates
    Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Good English communication is compulsory

Company: ICICI Lombard.

Experience :
1 to 2 years of experience in Health Insurance Industry.

Qualification: Graduation.

Salary: 
₹14k  to ₹15k.
Location:
Begumpet, Hyderabad