We are looking for a hr Executive who can handle customer queries, provide timely support, and ensure a smooth client experience. The candidate should have good communication skills and a problem-solving mindset.
Key Responsibilities:
Clients ke calls, messages, aur emails ka response dena
Customer queries aur complaints ko solve karna
Product / service related information provide karna
Client follow-up aur issue resolution karna
Data update karna in CRM / Excel / system
Team ke saath coordination karke customer issues close karna
Good relationship maintain karna with clients