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Customer Relationship Manager

Vindhya E Infomedia Pvt Ltd

Sai Nagar, Plot No14, 3rd Main Rd, Near Telephone Exchange, Mogappair West, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058, Chennai

₹16,000 - ₹18,000 monthly

Fixed ₹16,000 - ₹18,000

Earning Potential ₹18,000

Work from Office Full Time 0-0 Exp Speaks Good English English

Job highlights

50 applicants

Job Description & Details

Education

Graduate

English Level

Speaks Good English

Experience

0-0 Year

Gender

Both

Working Days

Monday to Saturday

Timings

9:00 AM - 6:30 PM

Other

·         Process customer instructions by handling Outbound & Inbound calls defined by clients.
·         Provide outstanding customer service.
·         Communicate clearly and effectively with customers.
·         Handle L2 escalation calls
·         Document all customer data / calls in relevant database or CRM with regards to customer inquiries accurately.
·         Ensure Key Responsibility Areas (KRAs) for the process are met as per the business requirement.
·         Handle more complex transactions or calls;
·         Train new joined Executives in team & ensure knowledge transfer;
The Job Specification is as under:
Job Specification:
·         Graduate with

How much salary can I expect?

Ans. Vindhya E Infomedia Pvt Ltd offers 16,000 INR to 18,000 INR. Final salary depends on interview performance.

What is the education requirement?

Ans. Minimum qualification required: Graduate.

Work from Home or Office?

Ans. This is a Work from Office job.

Who can apply?

Ans. Both Male and Female candidates can apply.