"As a Telesales Executive, we are looking for someone who is talented and detail-oriented. You will be in charge of upselling potential customers on our products and services. You will also be in charge of calling customers and answering any questions they may have about their purchases.
You should also be able to work in a stressful environment and have strong sales skills. In addition, you should keep accurate records on all customers for future reference."
Responsibilities
Understanding the company's products and services.
Taking and processing customer orders in a professional manner.
Creating a sales target and a marketing strategy for it.
Developing long-term relationships with current and former customers.
Calling current and prospective customers to inform them of recent product launches.
Using a sales script to effectively handle customers.
Updating the database with all of the customer's information.
Assuring that customers are satisfied with the services provided to them.
Requirements
Excellent oral and written communication skills.
Outstanding ability to follow scripts.
Pleasant and customer-oriented individual.
Ability to handle multiple tasks.
Exceptional sales and negotiation skills.
Ability to solve complex problems promptly.
Ability to deal with different personalities.
Good time management skills.
Ability to provide excellent customer service.