Telecalling Manager

• Job Title:   Telecaller – Personal Loan Department
•                   Industry: Banking / NBFC / Financial Services
•                   Department: Retail Lending – Unsecured Loans
•                   Location: Bengaluru / Indiranagar
•                   Employment Type: Full-Time, On-site
•                   Reports To: Team Leader – Telecalling / Sales Manager

About the Role

We are looking for a motivated Telecaller to join our Personal Loan department. The ideal candidate will be responsible for generating and converting personal loan leads through outbound calling, while delivering excellent customer service and maintaining compliance with regulatory and internal guidelines.

Key Responsibilities

• Make outbound calls to prospective customers from CRM/database-generated leads to pitch personal loan products
• Explain loan features, eligibility criteria, interest rates, processing fees, and required documentation
• Qualify leads based on income profile, credit score, and eligibility norms
• Compensation
• Fixed Salary: ?
• 18,000 per month
• Incentives: Up to ?
• 80,000 per month (performance-based, linked to lead conversion and disbursement targets)
• Total earning potential: Competitive, based on individual performance