* Maintaining a deep knowledge of company products and services.
* Building and maintaining strong relationships with prospective and existing clients
* Identifying clients' needs and requirements and proposing suitable solutions.
* Providing clients with comprehensive product/service consultations and guiding their decision-making process.
* Upselling and cross-selling products/services to clients.
* Resolving complaints and issues efficiently and in a timely manner.
* Meeting sales/revenue targets.
* Ensuring client satisfaction.