Integreted Facility Management Bdo

Integrated Facility Management – Business Development Officer (BDO) Job Role

Position:

Business Development Officer (BDO)

Department:

Sales & Business Development

Reporting To:

Business Development Manager / Director

Job Purpose:

To generate new business opportunities for facility management services such as housekeeping, pest control, security services, manpower supply, technical maintenance, and corporate facility solutions.

Key Responsibilities:

1. Lead Generation

• Identify potential clients such as corporate offices, apartments, hospitals, industries, schools, and commercial buildings.
• Generate leads through cold calling, networking, references, and market research.

2. Client Meetings & Presentations

• Schedule meetings with potential clients.
• Present company profile and explain service offerings.
• Understand client requirements and business needs.

3. Sales & Business Development

• Promote IFM services including housekeeping, pest control, security, electrical maintenance, and AMC services.
• Convert inquiries into business opportunities.
• Negotiate pricing and service contracts.

4. Proposal & Quotation Preparation

• Prepare service proposals and quotations based on client requirements.
• Coordinate with operations team for pricing and service feasibility.

5. Client Relationship Management

• Maintain regular follow-up with prospects and existing clients.
• Build long-term business relationships for repeat contracts.

6. Market Research

• Study competitor pricing and service offerings.
• Identify new business opportunities in the local market.

7. Revenue Target Achievement

• Achieve monthly and quarterly sales targets.
• Maintain sales pipeline and update management regularly.

Required Skills:

• Good communication and negotiation skills
• B2B sales experience
• Knowledge of facility management services
• Client handling and relationship management
• Proposal preparation and follow-up skills
• MS Excel, Email communication, CRM knowledge

Preferred Experience:

• 1–5 years in sales/business development
• Experience in facility management, manpower, housekeeping, pest control, or corporate sales preferred

KPI / Performance Measurement:

• Number of client meetings per week
• New leads generated
• Contracts closed
• Monthly revenue generated
• Client retention rate

Typical services sold in IFM:

• Housekeeping Services
• Pest Control Services
• Security Guard Services
• Technical Maintenance (Electrical, Plumbing, HVAC)
• Deep Cleaning Services
• Pantry & Support Staff Services

This version works well for companies offering services similar to Integrated Facility Management businesses in India.