Role: Customer Care Executive
Process: Outbound process
Shift Pattern: Domestic Process (Day Shift 9:30am-6:30pm / 10am-7pm)
6 days working with 1 rotational week off
Salary: 16k CTC
Location: Shanti Nagar and MG Road in Bangalore.
Age Criteria: 18-29 Years Requirements:
• Good command over written and verbal English and any 2 South Indian languages (Malayalam, Tamil, Telugu, Kannada) is mandatory
Eligible Candidates: Fresher and Experienced (who are ok with 16k CTC)
• Candidate should have completed 12th or 2nd PUC or Any Graduates are eligible to apply
Responsibilities:
• Handling customer queries via call
• Offering proactive assistance to customers
• Acquire and validate the information and provide it to the customers with full efficiency
• Ensure customer satisfaction by fulfilling their need.
Skills:
• Empathy and Adaptability
• Clear communication skills
• Patience
• Ability to work under pressure