Cash Collection

Responsibilities of candidate include:

• Calling and visiting customers 
• Collect payment
? Demonstrates ownership to resolve challenging customer issues, escalating 
when necessary.
? Call customers with overdue accounts. 
? understand and explain benefits of repayment and credit history of 
customer. 
? Correct customer misunderstanding on product policy and terms.
 ? Set up payment plan and follow-up schedule. 
? Educate customer on consequences for late payment.
 ? Escalate difficult or unusable case to team leaders. 
? Provide feedback on reason for default to team Leader.