Shift Manager

Responsibilities:

• Delegate tasks to restaurant staff and supervise their performance.

• Maintain a fully-stocked inventory and order food supplies, as needed.

• Manage dining reservations.

• Arrange to have shifts covered (e.g. when employees take time off).

• Help staff resolve on-the-job challenges.

• Track daily costs and revenues.

• Balance the cash register at the end of the shift.

• Coordinate with suppliers as they deliver food product orders.

• Ensure client satisfaction and gracefully handle any complaints.

• Open or close the restaurant (when responsible for the first or last shift).

• Inform the next Shift Manager about pending tasks.

• Report maintenance and training need.