International Voice Job in Chennai International Voice

International Voice Job in Chennai


It Support Or Technical Support
Tcs
Salary Not Disclosed

Applied

Education for jobEducation English Level for jobEnglish Level Experience required for jobExperience
Graduate Speaks Fluent English 1-4 Year
Job DescriptionJob Description

Job Description
• Assist customers via the inbound/outbound calls received
• Meet required criteria for call quality standards.
• Maintain customer relations with a high degree of internal and external customer service.
• Possess effective problem solving skills to ensure timely problem recognition and resolution.
• Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures.
• Recording and updating customer information via the organization’s internal systems
• Resolving customer queries at first point of contact
• Influencing and negotiating with customers to ensure a satisfactory outcome for both the company and the customer
• Ensure call handling and service quality is maintained 

Location

Chennai

Job Function

BUSINESS PROCESS SERVICES

Role

Analyst

Job Id

323312

Desired Skills

Customer Service

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

Job AddressAddress
Chennai , Chennai

More info about this International Voice Job:

1. How much salary can I expect for this role?

Ans. Tcs will provide a salary in the range of 0 INR to 0 INR. The exact salary will be decided based on your skills, experience and interview performance.

2. What are the educational requirements for this job?

Ans. Tcs expects the desired candidate to have the following educational requirement: Graduate .

3. Is this a work from home job or a work from office job?

Ans. This is a work from office job. .

4. Is there a gender requirement for this job?

Ans. Both , Male and Female candidates can apply for this job.

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