Responsibilities:

• Performs on-going maintenance/refresh of existing customer data
• Performs on-going set up and maintenance of settlement instructions in a variety of internal applications;
• Interacts daily with global operation teams to ensure timely update of all settlement instructions
• Actively monitors settlement rates to ensure instructions are being updated correctly
• Liaises with other operations teams globally to ensure settlement instruction (SSI) is correctly and timely added to accounts , where possible, in response prior to trading or confirmation activity
• Directly sources settlement instruction from Clients in response to reference data refresh requirements, trade exception processing, cancel and correct data, requests received via the in house workflow tool.
• Delivers of reference data remediation projects as requested by management
• Oversight of offshore vendor activity
• Complete all mandatory reports in a timely manner and to required standard
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-4 years relevant experience
• Knowledge of SSI data; and familiarity with external products and services that add value to client and account data management.
• Knowledge of end to end trade flow across multiple products