Customer Support Representative Job in Mumbai Customer Support Representative

Customer Support Representative Job in Mumbai


Bpo Or Kpo Or Bps Or Telecalling
Birla Healthcare Ayurveda
₹ 12000- ₹ 18000/month 2Openings.
Call HR HR
Education for jobEducation English Level for jobEnglish Level Experience required for jobExperience
Graduate Speaks Good English 1-2 Year
Gender required for jobGender
Both
Working days in jobWorking days job TimingsTimings
Tuesday to Sunday10:30 AM - 6:30 PM
Job DescriptionJob Description

We are seeking a dynamic and enthusiastic Customer Service intern to join our team at Birla Ayurveda! Are you ready to embark on a thrilling journey in the world of holistic wellness? If you have effective communication skills, impeccable spoken and written English proficiency, and a strong grasp of MS-Office, this is the perfect opportunity for you!

Key Responsibilities:
1. Assist customers in person, over the phone, and via email, providing exceptional service and resolving queries promptly.
2. Maintain a comprehensive understanding of our services, packages, and products to effectively guide and educate customers.
3. Coordinate appointments, manage customer data, and ensure accurate record-keeping using MS-Office tools.
4. Collaborate with internal departments to address customer concerns, escalating complex issues when necessary.
5. Actively participate in team meetings and training sessions to enhance product knowledge and customer service skills.
6. Contribute to the development and implementation of customer service strategies to optimize customer satisfaction.
7. Continuously seek opportunities to improve customer service processes and provide valuable feedback to enhance overall efficiency.

If you are passionate about Ayurveda, possess excellent interpersonal skills, and thrive in a fast-paced environment, we would love to have you on board! Join us in promoting wellness and giving our customers an unforgettable experience at Birla Ayurveda. Apply now to kickstart your rewarding career in customer service!

Job AddressAddress
Nariman Point, Mumbai

More info about this Customer Support Representative Job:

1. How much salary can I expect for this role?

Ans. Birla Healthcare Ayurveda will provide a salary in the range of 12000 INR to 18000 INR. The exact salary will be decided based on your skills, experience and interview performance.

2. What are the educational requirements for this job?

Ans. Birla Healthcare Ayurveda expects the desired candidate to have the following educational requirement: Graduate .

3. Is this a work from home job or a work from office job?

Ans. This is a work from office job. .

4. Is there a gender requirement for this job?

Ans. Both , Male and Female candidates can apply for this job.

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