Customer Service Officer Job in Pune Customer Service Officer

Customer Service Officer Job in Pune


Accounts Or Finance Or Banking
Excelerate Global Services
₹ 250000- ₹ 320000/month 10Openings.
Call HR HR
Advanced Excel
Education for jobEducation English Level for jobEnglish Level Experience required for jobExperience
Master Degree Speaks Good English 0-0 Year
Gender required for jobGender
Both
Working days in jobWorking days job TimingsTimings
Monday to Saturday9:00 AM - 6:30 PM
Job DescriptionJob Description

Job Code : EGS0189

Job Profile : Officer – Client Services

No of Vacancy : 10+

Job Location : Mumbai | Pune | Bengalore | India

Salary Range : 3.20 LPA

Qualification : Minimum Qualification: Post Graduation/Graduation(1-2 Years of Experience),

NISM VA certified

Experience : 6 Months – 3 years

Job Description :

● To ensure adherence to Compliance, Regulatory and Internal Service standards in the

● branch

● Handling Customer calls & emails.

● Ensure that the necessary documentation is complete and organized correctly

● Manage and deliver prompt service to the customers of the branch while ensuring

adherence to internal standards & compliance norms.

● Achieve desired customer satisfaction levels.

● Ensure smooth day to day operation of branch including office Administration

● Ensuring Clear Audits

 

Knowledge & Essential Skills:

● Knowledge of MF industry, products & Financial Markets (Equity / Debt / ETFs)

● Knowledge of processes & regulations in term of Mutual Fund investments

● MS Office

Requirements:

● Excellent Communication and Presentation Skills

● Energetic

● Multitasking

● Good Listening Skills

● Plan the day well

● Service Oriented

Job AddressAddress
Virtual, Pune

More info about this Customer Service Officer Job:

1. How much salary can I expect for this role?

Ans. Excelerate Global Services will provide a salary in the range of 250000 INR to 320000 INR. The exact salary will be decided based on your skills, experience and interview performance.

2. What are the educational requirements for this job?

Ans. Excelerate Global Services expects the desired candidate to have the following educational requirement: Master Degree .

3. Is this a work from home job or a work from office job?

Ans. This is a work from office job. .

4. Is there a gender requirement for this job?

Ans. Both , Male and Female candidates can apply for this job.

.