Customer Service Job in Kolkata | Customer Service

Customer Service Job in Kolkata


Bpo Or Kpo Or Bps Or Telecalling
Flying Star India Pvt Lmt
₹ 20000- ₹ 22000/month 65Openings.
Call HR HR
HindiEnglish
Education for jobEducation English Level for jobEnglish Level Experience required for jobExperience
10th Pass Or Above Speaks Little English 0-0 Year
Gender required for jobGender
Both
Working days in jobWorking days job TimingsTimings
Monday to Saturday10:00 AM - 6:00 PM
Job DescriptionJob Description

A Customer Service Associate, or Customer Retention Associate, is responsible for helping customers with questions or concerns regarding company products .

A Customer Service Associate, or Customer Retention Associate, is responsible for helping customers with questions or concerns regarding company products and services

There are four key principles of good customer service: It's personalized, competent, convenient, and proactive. These factors have the biggest influence on the customer experience

JOB RESPONSEBILITY:

  • Answering questions about a company's products or services.
  • Processing orders and transactions.
  • Resolving issues and troubleshooting technical problems.
  • Delivering information about a company's offerings.
  • Providing proactive customer outreach.
  • Handling customer complaints.   
Job AddressAddress
BIDHANNAGAR, SECTOR V, SALTLAKE , , , Kolkata

More info about this Customer Service Job:

1. How much salary can I expect for this role?

Ans. Flying Star India Pvt Lmt will provide a salary in the range of 20000 INR to 22000 INR. The exact salary will be decided based on your skills, experience and interview performance.

2. What are the educational requirements for this job?

Ans. Flying Star India Pvt Lmt expects the desired candidate to have the following educational requirement: 10th Pass or Above .

3. Is this a work from home job or a work from office job?

Ans. This is a work from office job. .

4. Is there a gender requirement for this job?

Ans. Both , Male and Female candidates can apply for this job.

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