Customer Service Executive Job in Bengaluru | Customer Service Executive

Customer Service Executive Job in Bengaluru


Admin Or Office Assistant
Mukta A2 Cinemas Ltd
₹ 12500- ₹ 14100/month 4Openings.
Call HR HR
Education for jobEducation English Level for jobEnglish Level Experience required for jobExperience
12th Pass Or Above Speaks Little English 0-0 Year
Gender required for jobGender
Both
Working days in jobWorking days job TimingsTimings
Monday to Saturday9:00 AM - 6:30 PM
Job DescriptionJob Description

? To log on by time & individual code in the respective counter

? To check the ticket rolls & printers for functionality

? To enter the ticket roll number in the register

? To check the log book for previous entries, comments, instructions & notes written by other associates or

B.O. supervisor

? To take printouts of internet bookings & printing the tickets for the same as per supervisors instructions

? To issue tickets against the net booking printout

? To check for any block booking from the Marketing Department & accounting for the same

? To offer seat selection to the patrons as the case may be

? To issue tickets, collect cash and entering in the computer (number of tickets, price, stall/upper stall)

? To account for tele-bookings. The tickets are to be collected 45 minutes before the show

? To account for complementary tickets and offer charges

? To redeem Home Delivery voucher at the counter

? To refund money with prior permission from the manager in case of cancellation of any show

? To make entries if any in the log book at the end of the shift/while shifting the counter

? To submit day’s collection to Accounts Dept. along with denomination of notes

? To maintain cleanliness & hygiene In the serving area & shelves

? To greet the customers well & offer them friendly & satisfying services

? To guide the customers & provide them with the needed information

? To check the log book for any comments, instructions & notes mentioned in the previous day/shift

? To check the freshness of food

? To replace the food if customer is not satisfied

? To enter customer complaints & other details in the log book & bring them to supervisor’s notice

? To display & arrange snacks as per FIFO (First in First Out) method

? To maintain the GRN (Goods Receipt Note)

? To take physical count of food (sandwiches & samosas) when the goods come in, and also at the time of

opening & closing the counter

? To record shortages if any & getting them settled from the vendors

? To get the spoilt/ left over food (sandwiches & samosas) replaced from the vendors in the morning

? To place an order with the vendors as per requirements

? To get approvals from the supervisors for every requisition

? To maintain staff sale & complimentary sale register

? To maintain sales sheet recording the details of every sale like number of items sold, amount collected,

opening & closing balances etc.

? To maintain the café inventory register

? To take float money in the morning & returning in the evening to accounts department

? To tally cash balance at the end of the day/shift

Any other activities that the Management may decide from time to time

? To log on by time & individual code in the respective counter

? To check the ticket rolls & printers for functionality

? To enter the ticket roll number in the register

? To check the log book for previous entries, comments, instructions & notes written by other associates or

B.O. supervisor

? To take printouts of internet bookings & printing the tickets for the same as per supervisors instructions

? To issue tickets against the net booking printout

? To check for any block booking from the Marketing Department & accounting for the same

? To offer seat selection to the patrons as the case may be

? To issue tickets, collect cash and entering in the computer (number of tickets, price, stall/upper stall)

? To account for tele-bookings. The tickets are to be collected 45 minutes before the show

? To account for complementary tickets and offer charges

? To redeem Home Delivery voucher at the counter

? To refund money with prior permission from the manager in case of cancellation of any show

? To make entries if any in the log book at the end of the shift/while shifting the counter

? To submit day’s collection to Accounts Dept. along with denomination of notes

? To maintain cleanliness & hygiene In the serving area & shelves

? To greet the customers well & offer them friendly & satisfying services

? To guide the customers & provide them with the needed information

? To check the log book for any comments, instructions & notes mentioned in the previous day/shift

? To check the freshness of food

? To replace the food if customer is not satisfied

? To enter customer complaints & other details in the log book & bring them to supervisor’s notice

? To display & arrange snacks as per FIFO (First in First Out) method

? To maintain the GRN (Goods Receipt Note)

? To take physical count of food (sandwiches & samosas) when the goods come in, and also at the time of

opening & closing the counter

? To record shortages if any & getting them settled from the vendors

? To get the spoilt/ left over food (sandwiches & samosas) replaced from the vendors in the morning

? To place an order with the vendors as per requirements

? To get approvals from the supervisors for every requisition

? To maintain staff sale & complimentary sale register

? To maintain sales sheet recording the details of every sale like number of items sold, amount collected,

opening & closing balances etc.

? To maintain the café inventory register

? To take float money in the morning & returning in the evening to accounts department

? To tally cash balance at the end of the day/shift

Any other activities that the Management may decide from time to time

? To log on by time & individual code in the respective counter

? To check the ticket rolls & printers for functionality

? To enter the ticket roll number in the register

? To check the log book for previous entries, comments, instructions & notes written by other associates or

B.O. supervisor

? To take printouts of internet bookings & printing the tickets for the same as per supervisors instructions

? To issue tickets against the net booking printout

? To check for any block booking from the Marketing Department & accounting for the same

? To offer seat selection to the patrons as the case may be

? To issue tickets, collect cash and entering in the computer (number of tickets, price, stall/upper stall)

? To account for tele-bookings. The tickets are to be collected 45 minutes before the show

? To account for complementary tickets and offer charges

? To redeem Home Delivery voucher at the counter

? To refund money with prior permission from the manager in case of cancellation of any show

? To make entries if any in the log book at the end of the shift/while shifting the counter

? To submit day’s collection to Accounts Dept. along with denomination of notes

? To maintain cleanliness & hygiene In the serving area & shelves

? To greet the customers well & offer them friendly & satisfying services

? To guide the customers & provide them with the needed information

? To check the log book for any comments, instructions & notes mentioned in the previous day/shift

? To check the freshness of food

? To replace the food if customer is not satisfied

? To enter customer complaints & other details in the log book & bring them to supervisor’s notice

? To display & arrange snacks as per FIFO (First in First Out) method

? To maintain the GRN (Goods Receipt Note)

? To take physical count of food (sandwiches & samosas) when the goods come in, and also at the time of

opening & closing the counter

? To record shortages if any & getting them settled from the vendors

? To get the spoilt/ left over food (sandwiches & samosas) replaced from the vendors in the morning

? To place an order with the vendors as per requirements

? To get approvals from the supervisors for every requisition

? To maintain staff sale & complimentary sale register

? To maintain sales sheet recording the details of every sale like number of items sold, amount collected,

opening & closing balances etc.

? To maintain the café inventory register

? To take float money in the morning & returning in the evening to accounts department

? To tally cash balance at the end of the day/shift

Any other activities that the Management may decide from time to time

  

Job AddressAddress
Mukta A2 Cinemas,vaishnavi Vaibhavi, , Bengaluru

More info about this Customer Service Executive Job:

1. How much salary can I expect for this role?

Ans. Mukta A2 Cinemas Ltd will provide a salary in the range of 12500 INR to 14100 INR. The exact salary will be decided based on your skills, experience and interview performance.

2. What are the educational requirements for this job?

Ans. Mukta A2 Cinemas Ltd expects the desired candidate to have the following educational requirement: 12th Pass or Above .

3. Is this a work from home job or a work from office job?

Ans. This is a work from office job. .

4. Is there a gender requirement for this job?

Ans. Both , Male and Female candidates can apply for this job.

.