Job description

Responsibilities for cluster optometrist

• Store Visits - Must visit assigned stores and manage the complete Technical and Functional part of Lenskart stores
• In Store Duty – Must also work as In Store Optometrists during busy hours, high sale days or to cover shifts of those who are on leave.
• Mentorship – Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc
• Revenue – Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns
• Team Leader - Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team
• Training - For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals
• Audit - Periodically audit their eye test and dispensing performance
• Team work - Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate
• Manpower - To welcome new talent from market, conduct interview and onboard
• Initiation - Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals
• Documentation - Maintain documentation and Report daily to PS regional manager on store visit summary

Job requirements

Qualifications for Cluster Optometrist

• Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements
• Must be ready to travel any where in India as per Business requirements
• Passionate about Sales, Retail, Customer service and Training
• Good understanding of market and product analysis
• Must have minimum 3 years of retail experience and a good track record
• Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude