Cloud Ops Engineer

Job Location (Short):  Hyderabad, India

Workplace Type:  Hybrid

Business Unit:  SIG

Req Id:  526

Responsibilities

• Ensure high availability of production environments by monitoring performance metrics and implementing corrective actions when necessary.
• Ensure that cloud infrastructure adheres to industry best practices for security, including encryption, identity, and access management (IAM), and monitoring.
• Monitor cloud usage and optimize resource allocation to control cloud spending.
• Incident Management: Lead incident response efforts, diagnose root causes, and implement long-term solutions to prevent recurrence. Ensure effective communication during outages.
• troubleshooting and Root Cause Analysis: To investigate and resolve incidents quickly during crisis situations, performing root cause analysis to prevent recurrence.
• Work closely with the team in building a knowledge base publishing a collection of documentation that typically includes answers to frequently asked questions by customers.

Education / Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• As a Senior Cloud Ops Engineer, you will be responsible for overseeing the deployment, maintenance, and optimization of cloud infrastructure. You will collaborate with cross-functional teams to ensure the security, availability, and performance of cloud services, drive automation initiatives, and resolve complex operational issues.
• This role requires a deep understanding of cloud platforms (AWS, Azure, GCP), infrastructure as code (IaC), and cloud monitoring solutions to deliver scalable and reliable systems.